This being my first online order, you always have that skeptical feeling. I can say that Penny delivers what she says and more. I definitely was surprised at what i received. The packaging was second to none. You can tell that it was packed by someone who cares about what was going in the box. When I opened my box, all was well protected. The corals I bought were more than I expected. Every one of them opened up within a couple hours, the next morning as the lights came up they were even larger and happier, very showy. Do yourself a favor and don't hesitate to buy from Penny, you won't be disappointed.