I have received two orders from Penny at aqua corals… The first order came in very healthy… On time… Well packaged… And Penny called me after she was notified package was delivered to make sure everything was OK… Critters were acclimated and released… Cleanup crew went right to work immediately… And one mushroom pile up that I ordered split two weeks after I got the order and just split again two weeks later… Second order was just as wonderful as the first… I highly recommend Aqua corals for not only there extremely healthy and well presented critters but also their customer service that goes along with it!!