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    "Reefers Grow Their Own" ™
Customer Tanks & Testimonials

If you are considering placing an order online, starting a reef tank or are having problems with an existing one, you've come to the right place.  Check out the many AquaCorals customer remarks & successful reef tanks below.  They should give you confidence that if you order online from AquaCorals you will receive exactly what you want & in beautiful condition.  Also, for those of you who follow my recommendations for setup & maintenance,
you too will have a tank of beauty!

If you are already a customer, I'd love to hear from you.  I love receiving pictures of your tank(s) &
"Customer Testimonials" from you. E-mail me describing your tank & your experience with AquaCorals.
I'll post it here!

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"... I also want to say thanks again for taking care of me on this situation, I consider it above and beyond in the range of customer service, I truly appreciate it. I cant wait to come down again to see what else you've gotten in since my last visit.
Thanks,

Erick
Bangor, ME
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I really want to thank you for taking the time to give me all that helpful information and point me in the right direction starting in this awesome hobby. The trip was totally worth the drive!!

Eric
New Hampshire
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Subject: Aiptasia Anenomes
 
Hi Penny, 
I wanted to let everyone in on my experience and the great outcome from finding your store on line.  I have a 75 gal tank, have had it for around three years and started to notice things finally growing out of my live rock I was so excited until they were everywhere in the sand, all over my rock, and three of them were huge!  I e-mailed Penny and very quickly she responded to tell me they were aiptasia and they were very bad.
 
Penny suggested I purchase a Lemon peel Angel.  I brought one home thinking no way would this one fish take care of my HUGE problem.  Within 2 weeks all the aiptasia are gone except the 3 big ones that I have thought about injecting but the angel seems to be picking away at them, so I might wait and see what happens.  Thank you so much for the great advice Penny!  I am a new comer to Aqua Corals and have really enjoyed talking with you and just looking at your beautiful tanks.
 
Thanks again
Leaslie
Wiscasset, ME

Subject: Lemon Peel and Aiptasia

Hi Penny, 
Just wanted to say,
 thank you for your advise on the Lemon peel Angel. Like Leaslie, I too had a problem with aiptasia. After the first couple of weeks I didn't see any difference, and didn't think it was going to work.  However, today when I was cleaning the tank, they were almost gone. It seems that Mr. Lemon Peel has munched most of the pesky aiptasia away.  I still have a couple of large ones in the tank, but the smaller ones are gone and I am confident that he will clean up the rest of the problem.  Thanks for all you do!

Kelly
Burnham, ME


4/08:  Happy 1 Year Birthday!  Customer Tank:  Tom & Dawn's 90 Gallon!
I am proud to feature this tank.  Setup using the AquaCorals "recipe" Tom & Dawn's tank has blossomed & "grown" in just a few months.  Click on any of the pictures to see a larger, more detailed version.


3/07 - Newly set up.  Only 2 coralline "seed" rocks.
 


6/07 - In just 3 months!!

4/08 & what a beautiful transformation & gorgeous reef tank!  Tom & Dawn's tank is a true testament to the success of this system as well as to their personal commitment to it.

Congratulations Tom & Dawn & Happy Birthday!  :c)


Subject: Thank You 

Penny,
I just wanted to send you a quick email to say thank you.  My wife and I were very impressed by you and your store.  It is nice to see a store owner care for their live stock as much as the people purchasing it does.  Unfortunately that is not always the case in your profession.  The Xenia is doing great.  Opened immediately once in the tank, and has since attached itself to the rock is was placed on, and the snails...  Their never ending appetite is amazing.  They will have the tank spotless in no time.  Again thanks and we are looking forward to seeing you again.  You and your store are well worth the trip.

Aaron & Rachel
Berwick, ME


Subject: Xenia Split

Hi Penny,
I came back to Bangor today after visiting my parents & stopped into the office and my Xenia is now two Xenia's! It's amazing how quickly this Canary Coral has grown. Everything's looking really nice. ... I was in Portland this weekend and checked out another reef/saltwater store. The corals were bleaching or bleached, some of the fish were not healthy (or reef safe),  one tank had two huge Aptasia's growing in it, and the way the water was circulated was leaving bubbles all over the coral, many of the corals were dying, they had a what would have been a beautiful pink hammer coral that was down for the count. There were so many customers in the store buying things left and right. This experience made me aware of the knowledge I have gained since being introduced into this hobby, following your advice and learning from your experience has made me a more knowledgeable  consumer, and a more competent reefer. I want to express my thanks for the help and wisdom you've shared with me as my mentor.
Have a great week,

Scott M.
Old Town, ME


Thank you for the opportunity to share my experience regarding starting and maintaining a saltwater aquarium. I have been in this hobby for almost five years and I'm hooked. Initially, I went the unconventional route of reading, gathering information on-line, and purchasing corals/fish at Pet Shops along with on-line not knowing Penny was available to assist me.

My first meeting with Penny was information, reassuring, and comforting to know I could turn my failures into success. She was so knowledgeable and so accessible to me. I have been working with Penny for well almost four years and have been extremely successful with my current corals and fish tank.  Television is a thing of the past. I love sitting in front of my fish tank for hours enjoying the fish and admiring how beautiful the aquascape is.
Penny is more than an expert at saltwater aquariums. She's a friend. Thank you for helping me be confident and successful in this fun hobby.
Sincerely,
Johnna Bowen
Benton, ME


Title:  Fish Color vs. Food Quality

 Hi Penny,

I’ve always fed my tank the foods that you’ve recommended.  I used to feed them a mixture of Mysis shrimp, cyclopeeze, and formula two flake.  After my last visit to you, I replaced the mysis with PE Mysis.   Until recently I always bought my fish in groups and I’ve only bought fish from three different sources.  The fish I’ve bought from you have always been beautifully colored in your tanks and they continue to maintain their colors months after I’ve brought them home.  Some time ago, I purchased a pair of oscellaris clowns from another location.  They looked great, healthy, they acclimated well, and they were eating well.  The smaller one never really adjusted to it’s new surroundings and after a month of increasingly timid behavior, it died.   A few months ago I bought my remaining clown a new buddy from the same store that the pair originally came from.  When I was in the store,  this new little guy looked great.  His color was good, fins, behavior, eating, so I brought him home.  After he acclimated and I released him,  he headed straight down for the frogspawn that my established clown is hosting  and guess who came out to greet him.  Aside from the fact that it was one of the cutest moments I’ve seen in my tank when the established clown came swimming up and did a body twist like I never saw before to say “Hey buddy”, it was then that I noticed that the new clown was such a pale orange in comparison to my established one that I was almost worried.   To make a long story a little shorter….Today they are both a beautiful deep orange.  They look today like they came from the mother instead of looking like different species when they first met up.

 Thank you for recommending high quality food, but even more important than that.. Thank you for feeding your fish the same high quality food you recommend even though it’s more costly instead of cutting corners.

Thanks as always,
Paul


Hi Penny,

Can you believe that almost a year has passed since I first walked into your shop? It was Labor Day weekend that I had set up a saltwater tank with no knowledge of how to do so. I had visited your shop many months prior to that, but hadn't convinced myself to take the plunge yet. It was on my mind though, that's why I got it going on Labor Day. Then I  decided to take a little trip to see your place. That was the beginning of my reef addiction for sure! !!!! I remember clearly when I told you how I had my sand placed in it, you said I had it backwards. I had coarse on bottom and fine on top You said fine goes on bottom-coarse on top. I was so ticked that I hadn't come to you sooner. I had worked all day getting it set up wrong. haha. So, reluctantly, I went home, drained it, took out what seemed to be a ton of sand, removed all of the rocks, put it all back correctly. got the sump set up, hooked up the overflow box (another one of your suggestions when I was there) and away we went again! Only this time, it was right. It worked and I have a beautiful tank to show for it. I may have ignored someone else, but the appearance of your shop with its beauty and comfy atmosphere made me feel so good that I wanted to have a tank of my own that made me feel that way.  And now I do. My husband was sold on your ideas from the beginning. He said that your shop was so beautiful that it was apparent that you knew what you were doing and that we should listen to you.  Since then I've had some beautiful corals from your shop and many I've split, many have grown so much that I had to set up a new tank. Ya right! Had too?? This hobby has truly consumed me. Its the best hobby I've ever had in my life. I enjoy it every day and never get tired of looking at it or taking care of it. I faithfully do 10% water changes every week .My tank perimeters are always perfect and the water is always crystal clear. I wouldn't have this beautiful tank if it wasn't for you, your advice, helpful hints, know how and most of all your patience.  You taught me how to set a tank up that would remain stable and beautiful for years to come.   I now have one beautiful tank and another heading in that direction.

See you soon!
Thank you so much.

Glenda Knowlan
Wayne, ME


I really appreciate your attentiveness and care to your product and service.....it is unfortunately a rarity these days. It sounds like you love this hobby as much as I do and can relate to how important it is for me to succeed....

I will speak to you soon.....thanks again Penny.

Brian, New Jersey


Subject: Kent RO filter

Hi Penny,
When I was setting up my reef, I went with all of the equipment you recommended with one exception.  I decided that I could save some money if I bought an RO/DI filter on EBay instead of getting the Kent Ro filter that you recommended.

As my reef settled down from all the cycling and expected initial algae blooms etc, I seemed to be contending with much more algae, planaria, and cyano than I should have.  I wasn’t overfeeding, lighting was appropriate, I added an additional powerhead to eliminate flow as a potential cause, and finally I had my water tested for TDS.  The output of my DI was reading 33 TDS.  DI should be at zero and RO should be far below 33 itself.

I finally listened to you and bought a Kent RO filter.  I haven’t tested the TDS of the new RO, but I don’t have to.  The difference has been more apparent with every weekly water change I’ve done since.   Algae growth has slowed to the point now that it’s not growing back where I remove it from.  I have not had any cyano trying to take hold since the first new Ro water change.  The top of my sand is staying much cleaner with each change.  The coloring of the sand bed against the glass is becoming much less pronounced  again with each change.  The growth of green on the inside of my glass has slowed considerably as well.

In short, as you said, the Kent Ro filter made a huge difference.  Trying to save that money up front was certainly not worth it with all the additional work and aggravation over the past months.   Thank you for recommending top quality products like this! 
Thanks
Paul - NH


Hi Penny,
  The corals arrived yesterday and after acclimating they are loving their new home.  They are absolutely gorgeous!!  We'll be ordering from you again and many many thanks for sending us the largest you had.  We'll be talking with you again soon. 
  Take care and have a wonderful weekend yourself.
 
Mr & Mrs White, MO

Hi Penny, 

Everything arrived in tact. The brown polyps have opened up and can't tell they have been shipped..."

Drew, Greensboro, NC


Thanks for the follow up Penny!  Everything arrived in perfect condition! Thank you so much….Hopefully will be adding to my tank soon so I’ll definitely be in touch.

Jason, Bradenton, Fl


To: 'Penny - AquaCorals'

Hi Penny,

I just wanted to share a quick update with you regarding my reef.

I’ve crossed the 5 month mark and things are going quite well, really. My buddies in the reef have survived a few power outages over the winter and everyone is looking happy and healthy. I have to thank you for the confidence to overcome my latest two challenges. The first was Cyano bacteria. Hopefully anyone with a new reef will believe you when you tell them that they can expect many forms of algae and bacteria outbreaks within the first year of their reef. Cyano may be the most trying between visible patches and required maintenance.

As you told me, low flow is a major contributing factor to cyano. In addition to your recommended scrapings/siphons/nettings of the cyano, I added an extra powerhead and again at your recommendation left the lights off completely for two days and I have not seen cyano since then. As I read forums etc about the hobby, that is a huge victory and I only did what you recommended. Thank you.

The next scourge is red flatworms. I have to admit that I panicked when I first saw them. I wanted to pull the rock I saw them on, get natural ‘feeders’, quite frankly the day I first saw them, I may have done anything, whether it was the right thing to do or not….

The advice I got from you was to relax. Go figure!

You told me that these little guys aren’t really the scourge they are made out to be. You told me to maintain my 10% weekly water changes, siphon any of these critters I could see, and stay the course. Ha! Imagine that I’m the skeptic, but wetwebmedia completely agreed with you. They mentioned potential natural predators but they may have also threatened my existing reef population, so even though they were all included in my initial email to you, they were all excluded from the fix.

Patience became the mantra.

This wasn’t new. The months it took me to build my system proved that nothing worthwhile would come quickly. You told me to stay on course with my weekly 10% water changes, siphoning of the red flatworms as possible, and run carbon and phosphate remover hard.

The next step, I think makes a huge leap of faith that starts at the beginning of the reef.

What do I know? The answer to that is Nothing.

One of the huge reasons that I built a reef according to Penny’s specifications is that Penny is right. I don’t know better than her, If I want to start a reef that builds it’s success on what Penny has seen, Then when Penny says be patient, I’m patient!.

My red flatworm population recently reduced by 2/3 with no action on my part but regular water changes and siphoning and attention to water parameters. I was doing just this and overnight the flatworms reduced by 2/3 easily. They are still there, but what Penny told me, that my patience would be rewarded, is true.

As always , I’ll keep you posted.

Thanks
Paul, NH
PS...
Methods are just methods, methods and in a science of opinions, one is as good as another.  I’ve yet to find a true mentor besides you.  Every lfs has their prescribed ideal system, but do any of them give the bottom line like you do in your  “Tips for beginners”?  Of all the ‘stuff’ I read online before I started building anything, nothing made more sense than that.   That set the hook.  =)
To: Penny - AquaCorals
Subject: Re: Another Newcomer--Another Question

Hi Penny,

Thank you for the great experience at your store yesterday. What a place and wow you must work around the clock to keep everything going. I'll definitely be back with styrofoam and some choices next week.

"...Thanks for everything,

Julie

To: penny@aquacorals.com
Subject: Thanks!

Hi. I got the green star polyps on Friday. I started seeing one or 2 polyps opening up right before I went
to bed. Now 11 or more have opened up :) They were shipped great and are really showing off that metallic
green. I put them in a spot of medium indirect flow and they love it! The snails are doing well. too.
"...Thanks for the extras!

Vinson's 300 Gallon - Soft & Stony Mix
System Details:  8 ft tank - 4/250watt 10K HQI Halides & 4/39watt T5 actinic - 400 Lbs live rock,
over 150 corals - setup 1 year from 180 gal transfer

To: penny@aquacorals.com
Subject: Shipment arrived!
 

Hello Penny,...from Tennessee.  I had talked to you today about not being able to track a shipment.  Don't know if you remember or not, but you said if I hadn't gotten it by the time I got home from work, then I should forward the email you had sent of it being shipped.  I just wanted to let you know that the shipment had arrived by the time I got home and everything made it fine.  Thank you for all your help and patience.  I'll be looking for you guys/gals in the future.  Thanks again!!

Richard, Tennessee


Subject: My Tank 

Hi Penny,

Just letting you know how much you have helped me with my tank. when I started with saltwater the LFS told me I would need 2 inches of sand. I had problems with nitrates always running around 20 ppm. After talking with you and putting in a deep sandbed my nitrates are at 0 :). This past week my tank leaked I put everything into totes and 5 gal buckets. After trying to repair the leak and having to buy a new tank 3 days passed. I did not loose anything. My Zoanthids, clove polyps, cabbage corals opened right up, my xenia took 2 days to start opening up :). Think you for all the help. I enjoy talking with you and looking at all the corals. I learned a lot from you.

Carl Creamer



Ryan & Tracy's 29 Gal - First Reef

 


Ryan & Tracy's 75 Gal - 2nd Reef


Ryan & Tracy's Aged 75 Gal - 2nd Reef

Subject: testimonial

Hi Penny 

I'll tell ya what. If there's any hobby that can suck you in, this would have to be it. In under a year I've upgraded my tank three times, from a baron 29 gallon to a 75 gallon reef that became over crowded up to my new 150 gallon reef. It wouldn't have been this easy without your help and knowledge.   When I started with my first corals I certainly never imagined that I would be growing my own frags and using them to buy more corals.  This is definitely a very expensive hobby but the amount of enjoyment that Tracy and I get out of watching our tanks far outweighs the cost and maintenance. Thanks for all your help and you can expect about 20-30 more pink anthelia and green star polyp frags from me in the near future.
Thanks for all your help. 

Ryan Sweatt & Tracy Wheeler

Ryan & Tracy's New 150 Gal Reef!!

Subject: Proof sand bed works 

Hi Penny:

As I was telling you in your store the other day, I am now a firm believer in a deep sand bed.

We set up our 90 Gallon tank in 2000 and have spent the past 6 years battling Nitrates.  We had mechanical "over the back" filtration and not even an inch of crushed coral for our bottom.  Even with water changes, we have battled with losses greatly over the past 6 years.  About a little over a month ago, we bought the supplies for a six inch deep sand bed from Penny, and that in addition with the live rock we did already have, along with taking the top off......... we dropped our Nitrate levels greatly over the past month!!!!!!!!  It truly is the way to go!!!

 Kristina and Mark


Laurie & Levi's 75 gallon
New set up in August 2006!
Picture taken 11/20/06 - only 3 months old!

To: penny@aquacorals.com

Hi Penny,
I must say you were right about those little green pest anemones being a potential problem, like I said to you today in your store, they definitely stung my neon green BTA to death. I've decided to get rid of them and try my luck with another green BTA. Either way, so far in my tank I've got a four different types of sinularia, one very large toadstool, nothing like yours but it will be in time, I've got four bunches of green star polyps all about 3 inches across. some blue striped and mint green striped mushrooms that are spreading like crazy, also some neon orange, solid neon green and some orange/green zoanthids. I have a bunch of dark green/brown zoanthids that I believe are called button polyps that are growing a lot too.

Some of my pink anthelia has survived the recent salinity spike and seems to be growing back quite rapidly. I must say your suggestion to use coral vital has definitely improved the health of my corals by a lot.  As far as fish go, I have a nice fat blue hippo tang along with a nice yellow tang. A true Percula from your store and a larger clown that have formed a pair, hopefully to lay eggs in the future. A mated pair of scooter dragonets that flirt every night as soon as the lights go off. also I have one baby ocellaris clownfish, and 4 inch lawnmower blenny and a six inch engineer goby.  Its a fun setup and I find myself glued to it every night not to mention I have to go over and look at it ever time I go downstairs. I've definitely learned a lot about this hobby and have become greatly addicted to it in a short time much thanks to you and my time spent oogling over everything you stock in your store and talking to you. In time I hope to have a tank as beautiful as your 220. 

Thanks again for your help so far
Ryan Sweatt


Subject: ..I GOT ' EM 

....last night, after Dan went to bed, I got brave.  I took out the base rock (put in a temporary to hold up the rest of the structure).  I was going to leave it in the sink overnight to see if the crab would come out on it's own, and hopefully kill "the hand"-- the other creature.  I decided to scrub it first- (carpets of tiny bubble algae, then decided try to extricate "the hand" with a skewer, and of course it pulled into it's hole.  So I cooked him.  I let the hot tap water run right into the hole.  After a few minutes, I was able to get the beast out with the skewer.  Just to be safe I ran the hot water for a few minutes longer.  I felt something tickling my fingers underneath...guess who?  He is in the glass!!!! YEAH! 

Have a great day,

Leisa
Note From Penny:
For some time I suspected Leisa had a bad crab & possibly a hydroid in her tank.  She lost many new fish for no apparent reason.  Many times there was no body left behind for inspection.  The fish would just disappear.  Sound familiar?

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